Support for the 2024-2025 Holiday Period

The entire team at Web Ideas extends warm wishes for a joyful holiday season and a prosperous New Year. We eagerly anticipate catching up with you in the upcoming year.

With another year behind us the amazing Web Ideas team is looking forward to a much-needed break.

We will be closed:

• Friday 20-Dec-2024 at 12:00 noon

And re-open again:

• Monday 13-Jan-2025 at 10:00am

Rest assured that this brief hiatus won't leave your Web Ideas site without support. We've put in place our usual procedures to ensure that everything runs seamlessly during this period.

Preparation: In the run-up to the holiday season, we review all the domains under our management. If any domain's expiration date falls within this time frame, we proactively reach out to the owner to inquire if they wish to retain their domain name. If the answer is yes, we ensure its renewal to ensure uninterrupted service.

Monitoring: While we may be away, we remain vigilant. Our servers and helpdesk are continuously monitored, and we are ready to spring into action if anything deviates from the norm. Thanks to immediate alerts from our servers, we can swiftly address any issues to minimise downtime for your site and emails.

If you require urgent assistance, please reach out to us via email at helpdesk@web-ideas.com.au, ensuring to include "URGENT" at the beginning of your subject line.

Additionally, our trusted data centers will be operational throughout this period, overseeing their end of things.

We'll be fully prepared to tackle your web development projects once again in the new year!

Warm Regards,
Raie, Jamie, Carina, Kim, Daniel & Nikky